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EcoFlow RIVER Pro Extra Battery

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EcoFlow RIVER Pro Extra Battery

• DOUBLE CAPACITY FROM 720Wh to 1440Wh
• POWER A WIDE RANGE OF APPLIANCES
• COMPACT AND PORTABLE

Features

 

The RIVER Pro Extra Battery doubles the capacity of RIVER Pro from 720Wh to 1440Wh, giving you the freedom to customize your power for any adventure.

The RIVER Pro weighs just 15.9 lbs and the RIVER Pro Extra Battery weighs 15.4 lbs, making them both portable and easy to transport. The RIVER Pro + Extra Battery can easily fit in a car trunk, on a campsite, or indoors, giving you the power to take your adventure anywhere.

How to Connect the RIVER Pro Extra Battery to the RIVER Pro

1. Power off BOTHthe RIVER Pro and RIVER Pro Extra Battery before attempting to connect them together.

2. Open the Power Expansion Port cover on RIVER Pro to access the Power Expansion Port. Connect the Expansion Power Cable to the RIVER Pro Expansion Power Port. Tighten the screws on the Expansion Power port securely.

3. Open the Expansion Port Cover of the RIVER Pro Extra Battery to access the Expansion Power Port. Connect the free end of the Expansion Power Cable to the RIVER Pro Extra Battery Power Expansion Port. Tighten the screws on the Expansion Power port securely.

4. Turn on the power button of the RIVER Pro or RIVER Pro Extra Battery. Fully charge the devices for the first time and ensure the voltage is consistent to maximize the performance. If the display of the RIVER Pro shows the Extra Battery Icon, the connection is successful.  

Application

What RIVER Pro + Extra Battery Can Power?

*The duration and times of the appliances indicated in this table are for reference only.


Specifications
General Info
Net Weight 16.0 lbs (7.3kg)
Dimension 11.3 x 7.1 x 8.3 in (28.8 x 18 x 21 cm)                                                                                   
Charge Temperature 32-113°F +/- 5°F (0-45°C +/- 3°C)
Discharge Temperature -4-113°F +/- 5°F (-20-45°C +/- 3°C)
Color  Black 
Warranty 24 months
Testing and certification UL CE FCC RoHS RCM
Outputs
Expansion Power Port 24.4V - 33.6V, 720W Max                                                                                      
Input
Expansion Power Port 33.6V, 660W Max                                                                                                  
Battery Info
Capacity 720Wh (28.8V)
Cell Chemistry Lithium-ion
Cell Type 18650
Shelf Life 1 year (after fully charged)                                       
Life Span 800 Cycles to 80%+ capacity

User Manual

  • Click to Download RIVER Pro Extra Battery User Manual

Shipping & Returns

Cancellations & Refunds: Home Power Direct has one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). 

Call 1-678-909-1527 or email sales@homepowerdirect.com

Frequently Asked Questions

How will I know my order is confirmed?

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase. 

When will my card be charged?

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

When will I know my order has shipped?

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@homepowerdirect.com.

No Shipping outside the lower 48 in USA.

If you have questions regarding anything below, please send an email to sales@homepowerdirect.com or call us at 1-678-909-1527

Cancellations & Refunds: Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you have questions, please send an email to sales@homepowerdirect.com or call us at 1-678-909-1527

IMPORTANT INFORMATION:

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-678-909-1527, or email sales@homepowerdirect.com any time. 

Cancellations of Custom Orders

In the event, you have made a custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order

These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. 

Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on). 

Order delays have proven to be unavoidable and outside of Home Power Direct's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Warranty 

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Chargebacks

Our team of agents are here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive, and will do all that we can to help you out and provide the best resolution.

If you have not received a product, or have an issue with a product that you did receive,please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!

If you have questions, please send an email to sales@homepowerdirect.com or call us at 1-678-909-1527

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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