Enjoy the benefits of EV charging from the comfort of your home, whether that is for your garage or multi-dwelling apartments.
On the other hand, if you run a business, enable your parking lot with EV charging capabilities to
The benefits are right there! The choice is yours to make.
Call 1-678-909-1527 or email sales@homepowerdirect.com
Frequently Asked Questions
How will I know my order is confirmed?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
When will my card be charged?
As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
When will I know my order has shipped?
As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@homepowerdirect.com.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to sales@homepowerdirect.com or call us at 1-678-909-1527
Cancellations & Refunds: Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to sales@homepowerdirect.com or call us at 1-678-909-1527
IMPORTANT INFORMATION:
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-678-909-1527, or email sales@homepowerdirect.com any time.
Cancellations of Custom Orders
In the event, you have made a custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Home Power Direct's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Chargebacks
Our team of agents are here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive, and will do all that we can to help you out and provide the best resolution.
If you have not received a product, or have an issue with a product that you did receive,please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
If you have questions, please send an email to sales@homepowerdirect.com or call us at 1-678-909-1527
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
VIDEO
FAQs about EV Charging Stations
Here you’ll be able to find answers to the most frequently asked EV Charging questions. If you have a question and can’t find an answer here, please free to submit it below and we’ll give you an answer to you question.
What is a Level 2 EV Charger?
EV chargers are categorized by levels: Level 1, Level 2, and Level 3 or DC Fast Chargers (DCFC). A Level 2 charger is a high-power rate option that can charge your vehicle in less time than a Level 1 charger, while still being suitable for residential and commercial applications. DCFCs, on the contrary, are mainly reserved for large commercial and industrial applications.
Do All EVs Use the Same Connector?
All Level-1 and Level-2 EV Chargers feature a standard plug or connector, receiving the name of type 1 connector. A type 1 connector is an international standard plug known as the SAE J1772 connector or simply as a J connector.
But this is not the case for DC Fast Chargers (DCFC). They tend to feature different plugs depending on the EV manufacturer,
How fast are Level-2 EV chargers?
The level-2 charging stations are extremely fast compared to regular Level 1 chargers. The most common 240V charging station features a power rate of 7.5kW, but Level 2 chargers can feature power ratings going from 3kW up to 20kW. Charging speed in kilowatt-hour per mile varies between EV models. For instance Tesla Model 3 could get as much as 83 miles of charge in a single hour and could be fully charged in 3 hours.
How Much Does it Cost to Charge an Electric Car?
Charging cost for electric cars varies on two factors: electricity and efficiency. Highly efficient electric cars consuming 27 kWh per 100 miles, represent a cost of $0.028 per mile, considering the average cost for electricity as ¢/10.7 per kWh. This means that charging a 200-mile range vehicle costs around $5.6.
What is OCPP?
OCPP (Open Charge Point Protocol) is a shared language which is used by EV Charger and Software management platforms to communicate to each other. Not all electric vehicle chargers are OCPP compliant. But the ones who are enjoy a wide selection of features.
What circuit size is required for my EV Charger?
To connect 32A EV charging station you need to have 40A circuit breaker available. For 40A EV Charger – 50A circuit breaker and 48A EV charger – 60A circuit breaker
How much does it cost to charge your EV at public charging stations?
The cost of charging an electric vehicle at a public EV charging stations depends on several factors: location popularity, electricity rate, popularity of the parking spot, etc. But in average, it costs between $0.40 and $0.70 per kWh to charge an electric car
