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DuroStar DS13000E 13,000-Watt/10,500-Watt 500cc Electric Start Gas Powered Portable Generator

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DuroStar DS13000E 13,000-Watt/10,500-Watt 500cc Electric Start Gas Powered Portable Generator

Style:DS13000E

The DuroStar DS13000E is a workhorse powered by a 500cc OHV Engine. With 10,500 watts of running power and the ability to surge up to 13,000 watts, this generator can power household essentials such as lights, small and large appliances, and most small to large AC Systems. The fully loaded power panel features multiple outlets including 2 120V GFCI protected household outlets. Also on the power panel are individual breakers to prevent overloading and keep everything safe. This unit is both EPA and CARB approved for operation in all 50 states.

DS13000E Specifications

Gasoline
Peak Wattage 13,000
Running Wattage 10,500
Running Amperage at 120V 87.5
Running Amperage at 240V 43.75
Runtime at 25% Load 17
Runtime at 50% Load 8
Engine & Emission Specifications
Engine Manufacturer DuroStar Power Equipment
Engine Type 4-Stroke
Valve Type OHV
Engine Cooling Type Forced Air
Engine Size 500cc
Engine Speed 3600 RPM
Starting Type Push Button
Electric Start Yes
Recoil Start Yes
Idle Control No Load Low Idle
Fuel Delivery System Carburetor
Fuel Types Gasoline
Oil Cooling Type Splash
Recommended Oil 10W-30
Recommended Oil Types Blended, Conventional, or Synthetic
Oil Capacity 40.5 fluid oz
Automatic Low Oil Shutdown Yes
Cast Iron Sleeve Yes
Bearing Type Stainless Steel Ball Bearing
EPA Certified Yes
CARB Certified Yes
50 State Emissions Yes
Panel Specifications
GFCI Outlets Yes
Battery Switch Yes
Volt Meter Digital
Hour Meter Yes
5-20R 2
L5-30R 1
L14-30R 1
14-50R 1
12v Automotive 1
Generator Specifications
Manufacturer DuroStar Power Equipment
Part # DS13000E
Voltage 120/240 Volts
Frequency 60 Hertz
GFCI Outlets Yes
Winding Material 100% Copper Windings
Automatic Voltage Regulator Yes
Battery Type 12V SLA
Battery Included Yes
RV Ready Yes
Home Backup Ready Yes
Fuel Tank Capacity Gasoline 8.3 Gallons
Fuel Gauge Yes
All Metal Construction Yes
Product Dimensions 29"-Long x 30"-Wide x 26"-High
Product Dry Weight 236-lbs
Product Weight 250-lbs
Volume (db) 74 dB
UPC 811640016388
Warranty 3 Year
Wheel & Handle Kit Included
Wheel Type Metal Hub
Wheel Diameter 10-Inches
What's in the Box? DS13000E Generator, Oil Funnel, Spark Plug Wrench, Tool Set, Wheel & Handle Kit, and Owner's Manual

WARRANTY

https://www.duromaxpower.com/pages/warranty

Shipping & Returns

Cancellations & Refunds: Home Power Direct has one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). 

Call 1-678-909-1527 or email sales@homepowerdirect.com

Frequently Asked Questions

How will I know my order is confirmed?

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase. 

When will my card be charged?

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

When will I know my order has shipped?

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@homepowerdirect.com.

No Shipping outside the lower 48 in USA.

If you have questions regarding anything below, please send an email to sales@homepowerdirect.com or call us at 1-678-909-1527

Cancellations & Refunds: Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you have questions, please send an email to sales@homepowerdirect.com or call us at 1-678-909-1527

IMPORTANT INFORMATION:

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-678-909-1527, or email sales@homepowerdirect.com any time. 

Cancellations of Custom Orders

In the event, you have made a custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order

These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. 

Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on). 

Order delays have proven to be unavoidable and outside of Home Power Direct's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Warranty 

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Chargebacks

Our team of agents are here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive, and will do all that we can to help you out and provide the best resolution.

If you have not received a product, or have an issue with a product that you did receive,please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!

If you have questions, please send an email to sales@homepowerdirect.com or call us at 1-678-909-1527

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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